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Blog Post

The Impact of Virtual Exchange on Student Outcomes: Understanding Recent Research

Authored by Melissa Whatley, Ph.D.

Although educators used technology to connect students globally before the coronavirus pandemic, virtual programs in international education, including and especially virtual exchange, have only accelerated in growth since March 2020. Their upward trajectory shows no sign of stopping. While virtual exchange programs provide many opportunities, such as creatively engaging students internationally when physical travel is not possible and providing access to international education for students who otherwise would not participate, they are only a worthwhile investment for participants, educators and facilitators, and other stakeholders if their impact is positive for everyone involved. Ensuring positive outcomes falls squarely on program implementers, and research is one way to explore whether these outcomes are achieved.

Why do we need to conduct research on virtual exchange?

Research on virtual exchange programs can help us gain a better understanding of what these programs are like, who participates, and what their impact is. Researchers can provide information that helps answer questions such as:

    • What is the difference between virtual international exchange and other virtual international programs?
    • What are common virtual exchange program types? Are common program types the same across sectors and levels of education?
    • Who participates in virtual exchange? Who does not?
    • When individuals have a choice about whether to participate in virtual exchange, what factors contribute to their decision-making?
    • Who benefits from virtual exchange and what are these benefits?
    • Do virtual exchange programs achieve intended student learning outcomes?

Based on answers to these questions, educators can make changes to programs that achieve more access and more inclusion, all while ensuring maximum benefit for participants.

To this last point, two recent reports have detailed the results of research that examines student learning during virtual exchange. The Stevens Initiative-sponsored Assessing Access and Outcomes in Community College International Virtual Exchange and the Initiative’s own 2022 Virtual Exchange Impact and Learning Report (see page 9) employ what researchers call quasi-experimental methods to take a close look at student outcomes.

"While virtual exchange programs provide many opportunities, they are only a worthwhile investment for participants, educators and facilitators, and other stakeholders if their impact is positive for everyone involved. Ensuring positive outcomes falls squarely on program implementers, and research is one way to explore whether these outcomes are achieved."

What exactly does the word quasi-experimental mean?

Quasi-experiments can be thought of as the real-world version of experiments. In true experiments (randomized control trials), participants are randomized into two groups – one group receives a specific treatment while the other does not (the control group). Because participants are randomized, we can often safely assume that the groups are equivalent to one another before treatment happens. That is, these groups are not significantly different from one another regarding characteristics such as demographics or prior educational experiences, and they share roughly the same average measure on any pre-treatment outcome. For example, if we were interested in the impact of virtual exchange program participation on global perspective-taking, then we could assume that prior to one group participating in virtual exchange, the two groups start at roughly the same place along whatever measure of global perspective-taking we use in our study.

Of course, true experiments are rare in the real world, which complicates things, since virtual exchange programs are designed, implemented, and evaluated in the real world. In this situation, we aren’t able to randomize participants into a group that gets to participate in virtual exchange and another that does not. So, we can’t assume virtual exchange participants are “starting in the same place” before they begin the program. In this case, researchers can make use of one of several quasi-experimental techniques to try to recreate the conditions of a true experiment.

One common quasi-experimental design option is to use demographic, academic, and other available information about participants to weight data based on the likelihood that an individual will participate in virtual exchange (often referred to as propensity score weighting or inverse probability weighting in the research literature). Weighting helps to correct for differences between treatment and control groups statistically in situations where randomization isn’t possible. Of course, these weights are only as good as the individual characteristics that are used to create them, and they can’t account for information that isn’t available. For example, if we do not have a pre-treatment measure of participants’ global-perspective taking, then we can’t account for this information in an analysis. This approach is useful in virtual exchange research because often researchers work with data that they do not collect themselves, such as institutional or classroom records. In this case, researchers do the best they can with data that are intended for purposes other than virtual exchange research.

A second quasi-experimental design option is to collect a pre-treatment measure of whatever the study’s outcome of interest is in addition to the post-treatment measure, creating what researchers refer to as a pre-post design. For example, if we are interested in virtual exchange’s impact on global-perspective taking, then we could measure this outcome for all participants both before and after the treatment group participates in virtual exchange. If we have a pre-treatment measure of our outcome, then we can include it directly in statistical analyses (such as in a regression model) to account for the fact that virtual exchange participants likely start from a different place along this measure compared to non-participants. In this case, we explore whether virtual exchange impacts changes in our outcome (e.g., global-perspective taking) rather than just the post-treatment measure. This particular approach to quasi-experimental design is useful when researchers are collecting their own data and have access to research participants before virtual exchange takes place for the treatment group. Of course, this option is much more time-consuming and organizationally complex compared to the weighting approach described previously.

Why do some studies show a positive impact of virtual exchange and others do not?

The two Stevens Initiative reports mentioned above, both using quasi-experimental design methods, find what seem to be divergent results. The first, the 2022 Virtual Exchange Impact and Learning Report, finds that virtual exchange positively impacts measures such as students’ knowledge of the other, perspective taking, cross-cultural collaboration, self-other overlap, and warm feelings. The second, the Stevens Initiative-sponsored Assessing Access and Outcomes in Community College International Virtual Exchange, finds no significant impact of virtual exchange on students’ self-efficacy, global perspective-taking, or cultural humility. Why do these two studies present such divergent results?

The first reason may be obvious. The outcomes explored in these two studies are different. It is certainly possible that virtual exchange has an impact on cross-cultural collaboration all while not moving the needle at all on participants’ self-efficacy.

A second explanation may have to do with the programmatic characteristics of the virtual exchanges themselves – the implementation of the treatment. As educators who work with virtual exchange programs know well, these programs can vary widely in terms of how long they last, how much contact participants have across cultural contexts, and the depth of their collaborative experiences. Differences we see in research results may have to do with the nature of the programs themselves.

A third reason might have to do with the potential virtual exchange participants. Virtual exchange might produce incredibly positive effects for postsecondary students, but not elementary school students, for example.

And finally, results may differ because of the way the data were analyzed. For example, a study that uses the weighting approach just described may not be able to account for important pieces of information that help explain how treatment and control groups are different from one another before virtual exchange begins simply because this information is not available. A study that can account for students’ pre-treatment scores, for example, is in a much better position to make claims that analyses account for baseline differences among treatment and control participants.

"In the end, it takes more than one study to understand the contribution that virtual exchange can make to participants’ learning outcomes. And that understanding is of the utmost importance as all stakeholders (educators, students, administrators, funders) decide how and when virtual exchange programs are worthwhile investments."

What are future directions for research on virtual exchange?

Methodologically speaking, future research on virtual exchange would benefit from rigorous approaches to collecting and analyzing data on participants’ outcomes, including the following approaches:

  • Where possible, randomized control trials are needed so that the assumption that treatment and control students are similar to one another prior to one group participating in virtual exchange can be met.
  • When randomization is not possible, researchers need to collect as much information about treatment and control participants as possible. Preferably, this information would include pre-treatment measures of whatever researchers’ outcome of interest is. If such information is not available, then researchers need access to a rich assortment of information about other participant characteristics so that weighting approaches can be used with confidence.

The two studies mentioned here that were supported by the Stevens Initiative are good first steps, but more are needed to paint a more holistic picture of the benefits of virtual exchange participation.

Of course, all these methodological and analytic details are important only because they help us understand how we should interpret the results of a particular research project. In the end, it takes more than one study to understand the contribution that virtual exchange can make to participants’ learning outcomes. And that understanding is of the utmost importance as all stakeholders (educators, students, administrators, funders) decide how and when virtual exchange programs are worthwhile investments.

Melissa Whatley is an Assistant Professor of International and Global Education in the School for International Training’s Graduate Institute. Dr. Whatley’s research focuses on issues of access and equity in international education. She is Associate Editor for the Journal of International Students and is currently co-editing a special issue of the journal focused on virtual exchange, scheduled to appear later this year.

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