Alumni Success Story

Virtual Exchange Shapes Research Proposal and Opens Doors for Community Development

SUNY Upstate Medical University’s Bridging Cultures to Defeat COVID-19

For Hager, an alumna of SUNY Upstate Medical University’s Bridging Cultures to Defeat COVID-19, the positive impact of her virtual exchange experience goes beyond just herself and extends to her community.

As an instructor in oral medicine diagnosis at the University of Benghazi with a passion for health promotion, Hager is dedicated to finding new opportunities to develop global competency skills while building on her medical knowledge. With a degree in dentistry and four years of experience working as a health and hygiene promoter with several NGOs, the idea of learning about how countries around the world approach the coronavirus pandemic was a great opportunity, particularly since she wasn’t aware of precautions and policies outside of her country’s context. Through Bridging Cultures to Defeat COVID-19, Hager participated in a series of seminars and workshops to share research findings and best practices in COVID-19 medicine.

As a Libyan, hearing from the experiences of her peers in the United States and the United Arab Emirates provided insight into the pandemic and the different ways of addressing it. She shares that after the program, she was able to compare the pandemic response in Libya with other countries, helping her to educate and promote healthy practices to her patients in the oral medicine department. Throughout the program, Hager evaluated her own environment where she works, and she became aware of the impact she could have on the hospital as a whole, beginning with her patients, then the department she works in, and eventually the hospital’s overall policies. Participating in this program connected her with peers who shared effective practices which she is eager to pass along to not only her colleagues but the student residents she supervises as well. “The virtual exchange experience gave me the confidence to educate [my] community [on the pandemic]… we prepared a good program to elevate awareness,” she shared.

“I’m so happy to have participated in this [program] because, for me, it changed my skills, my knowledge, and changed a lot of things about my career and life. This was the first time I participated in an international conference, and with this experience, I can use what I learned to develop my country, to develop my university, and to develop my career.”

Hager, Alumna, SUNY Upstate Medical University’s Bridging Cultures to Defeat COVID-19

Hager is also a master’s student studying microbiology, and this program stimulated her interest to continue research. At the culminating conference for the virtual exchange program, she presented a project on the topic of xerostomia (or dry mouth) in COVID-19 patients. Afterwards, she was able to build on this initial research and develop it into a larger proposal for her master’s program. She hopes to continue exploring the implications of dry mouth and COVID-19 in patients. 

Stepping out of her comfort zone, such as taking the first step into academic life by starting her research, was a result of the global perspectives Hager was exposed to during her virtual exchange. Hager is eager to look out for opportunities like this to participate in again because of how virtual exchange has set her up for success… “I’m so happy to have participated in this [program] because, for me, it changed my skills, my knowledge, and changed a lot of things about my career and life. This was the first time I participated in an international conference, and with this experience, maybe I can use what I learned to develop my country, to develop my university, and to develop my career.”

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